Refund policy
Customer satisfaction is important to Shopclassy.
Return Eligibility
Returns are accepted within 7 days of delivery if:
- Wrong product received
- Damaged product received
- Defective product received
Products must be unused and returned with original packaging and accessories.
Non-Returnable Items
Returns are not accepted for:
- Used products
- Products damaged by customer misuse
- Items without original packaging
- Products marked as non-returnable
Refund Process
After the returned product passes inspection, the refund will be initiated.
Refunds are usually processed within 5โ7 business days to the original payment method.
Exchange
Exchanges are available only for defective or incorrect products, subject to stock availability.
Cancellation
Orders may be cancelled before shipment. Once dispatched, cancellation requests cannot be accepted.
Contact
Email: info.shopclassy@gmail.com